At Pooja Travel & Tours, the protection of your personal information is our top priority. We value your trust and are committed to ensuring transparency about how we handle your data. If you have any questions or need further clarification, please feel free to reach out to us at info@poojatravelstour.com

What is Personal Information?

Personal information refers to any details that can be used to identify you. This includes, but is not limited to, your name, contact details, passport information, travel itineraries, health details, and payment information.

How Do We Collect Personal Information?

We collect personal information through various channels, including:

• Direct interactions via phone, email, live chat on our website, or other communication methods.
• Third-party sources such as travel agents, platforms, insurance providers, or individuals booking on your behalf.

Booking Your Travel with Us

When you book a trip with Pooja Travel & Tours, either directly or through our partners, you consent to the collection and use of your personal data for purposes such as:

• Arranging accommodations, activities, and services (e.g., providing dietary preferences to hotels).
• Complying with legal requirements, including providing necessary information to Tanzanian authorities, accommodation providers, and activity organizers.

The information we may collect includes:

• Passport details (name, nationality, age, number).
• Residency, contact details, and emergency contacts.
• Health and dietary information.
• Travel details (itinerary, accommodations).
• Payment and insurance information.

Sharing Information with Third Parties

Occasionally, we share your information with trusted third-party service providers to enhance your experience. For example, we may share dietary preferences with hotels or health details to ensure safety during activities. Rest assured, these third parties are authorized to use your data solely for the services related to your booking.

We may use your data for purposes such as:

• Recommending suitable travel products or services.
• Providing customer support and resolving issues.
• Ensuring compliance with local and international laws.
• Administrative tasks, such as accounting and auditing.

Booking on Behalf of Others

If you book a trip on behalf of others, it is your responsibility to inform them about this privacy policy and ensure they agree to its terms.

Marketing and Reviews

We may use your feedback or reviews for promotional purposes. If you prefer your name to remain private, please use a nickname when submitting your review.

Legal Disclosures

In compliance with Tanzanian and international laws, we may disclose personal information when required, such as in response to a court order or to prevent harm or fraud.

Protection of Your Information

We employ technical measures and strict protocols to safeguard your data. Access is limited to authorized personnel handling your bookings. Financial information, such as credit card details, is encrypted through SSL technology for added security.

Minors’ Information

We do not knowingly collect data from individuals under the age of 18 without parental or guardian consent.

Photographs and Videos

Photos or videos taken during your trip may be used for promotional purposes. If you prefer not to be photographed, please inform your trip leader or photographer in advance. Written consent will always be sought for professional shoots intended for marketing purposes.

Your Rights

You have full control over your personal information. Your rights include:

• Requesting corrections or updates to your data.
• Asking for a copy of the data we hold.
• Requesting the deletion of your information.
• Withdrawing consent for specific uses of your data.

For EU/UK residents, additional rights under GDPR include:

• Withdrawing consent for marketing.
• Requesting the transfer of your data to a third party.

Contact Us

For any inquiries related to your data or this policy, please email us at info@poojatravelstour.com

At Pooja Travel & Tours, your privacy and trust mean the world to us. We are committed to providing you with safe, enjoyable, and worry-free travel experiences.